EXECUTIVE/PERSONAL ASSISTANT/CLEANING/HOME STAGING for Multiple Companies/Individuals 2007 - Present

Provided cleaning and home staging services for Real Estate Clients

EXECUTIVE ASSISTANT to the Director of Nursing, PIEDMONT HEALTHCARE 2019 – Present

Supports CNO and assists (as needed) the EA’s for the CEO, CMO, CFO and COO; Including phone, laptop and computer issues.

Provide first level gatekeeper and liaison support. Schedule and maintains all the executives’ calendars, meetings, and travel arrangements.

Creates, maintains, updates and reconciles various types of documents, such as organizational charts, contact lists, vendor contacts, routine reports, etc. Policy Stat Administrator for Piedmont Atlanta.

Revamped the Executive Rounding Schedule. Org Chart. Leadership Team Meeting.

Approve expenses and time for CNO’s direct reports.

Trained new Administrative Assistants on WebEx, Adobe and Outlook and additional applications.

PROJECT MANAGER, BOEING 2019

Provided a bridge for smooth communication between the General Managers, Director of Sales, Sales team, other team members and internal departments, while demonstrating leadership to maintain credibility, trust and support with the management team.

Manages numerous complex projects with various priorities and stakeholders.

Created thorough and accurate reports and provided status updates on projects.

Presented findings to senior leadership on a routine basis.

Monitored project deliverables to ensure compliance with quality standards.

Developed and executed project communication plans.

Coordinates and oversees supplier activities.

IT ADMIN & CHANGE CONTROL SUPERVISOR/PROJECT MANAGER, Motion Industries 2018

Supported: 4 IT Vice Presidents. Ensures IT administrative processes, systems, and support assigned to the IT Department are administered timely and in compliance with process, procedural, and regulatory requirements.

Supervise: 3 IT Administrative Staff, as well as the Motion Industries switchboard operator/receptionist.

Provides a broad facet of administrative support for the IT Department, provide ad-hoc administrative support to the Office of the Chief Information Officer (CIO).

Maintain and monitor project plans, project schedules, work hours, budgets and expenditures.

EXECUTIVE ASSISTANT/BOARD of TRUSTEES LIAISON/OFFICE MANAGER, Morehouse College 2017 – 2018

Legal Department. Supported: 6 Executives, President, President’s leadership team, General Counsel/Chief Compliance Officer, Associate General Counsel, Title IX Coordinator, and Paralegal roles. Supervise the Summer Legal Interns.

Assistant on the New Presidential Transition Committee. Assists with the day-to-day operations of the Office of the President, including reserve meeting rooms, order meals.

Relieves the General Counsel and Chief Compliance Officer of administrative-type functions in order to increase the time the General Counsel and Chief Compliance Officer has available for responsibilities: including maintaining calendar, screen incoming phone calls, prepare and submit expense reports, schedule all meetings, prepare routine and advanced legal correspondence including letters, memoranda, and excel driven legal reports, order meals, prepare, process, submit and file all legal invoices, prepare, process, submit and file all HR Legal forms.

Correspond with the Board of Trustees for all Board related items. Schedule meetings for the Board of Trustees, oversee lodging/transportation, coordinate room accommodations for out of town Board members, maintain the Board calendar, maintain and update the board committees documents and reports, coordinate with IT regarding supplies needed at the Board meetings, maintain BoardMax/BoardEffect Board portal, prepare board agenda items and documents in the board web portal; including develop agendas, maintain minutes, plan special events for Board meetings as necessary.

Coordinated new employee onboarding for the department– technology set up, HR

REGIONAL ADMINISTRATIVE ASSISTANT/PROJECT MANAGER, TJX COMPANIES 2016 – 2017

Supported: 5 Executives, Vice President, Regional Manager and 3 Executives. Provided first level Salesforce end-user support, such as access issues, data issues, and system functionality questions. Managed user license profiles and roles, customize objects, fields, record types, page layouts and validation rules.

Scheduled and maintained all the executives’ calendars, meetings, travel itineraries and coordinated travel arrangements.

Arranged travel for faculty/staff and students: Coordinated travel reservations (air plane, hotel) with the College travel agent. Processed registrations, expense reports, van/car rentals, student travel forms. Handled purchases, check requests: Prepared purchase requisitions and check requests. Kept running budget worksheet up to date; Maintained inventory of supplies, including printer cartridges, paper, and other items for the departmental office, faculty offices, and laboratories.

Ensured projects adhered to frameworks and all documentation is maintained appropriately for each project.

ADMINISTRATIVE ASSISTANT/PROJECT MANAGER, SPELLMAN COLLEGE 2016

Economics Department. Supported: 6 Executives, Department Chair and 5 professors. Served as point of first contact for the Department. Welcomed students, faculty, staff and visitors. Answered general inquiries, and answered direct telephone calls.

Attended and recorded minutes for all departmental faculty meetings. Coordinated with the faculty chair final minutes, and disseminated approved minutes to departmental faculty members.

EXECUTIVE ASSISTANT to the PRESIDENT and CEO, THREE RIVERS YOUTH 2014– 2016

Supported: 8 Executives, President/CEO, Vice President of HR, Controller, 5 Directors and support to the Board of Directors. Managed the day-to-day administrative affairs of the president’s office, scheduling all appointments, conferences and speaking engagements and other commitments; handles changes or cancellations as deemed necessary and/or appropriate.

Served as the President’s administrative liaison to the Board of Directors and manages Board activities, which included coordinating semi-annual Board meetings and dinners; semi-annual Board staff lunches/receptions/new Board member orientations; arranging hotel accommodations for out-of-town Board members; processing travel reimbursement requests; and compiling, assembling, and distributing Board meeting materials. Researched potential Board members for the Nomination Committee. Coordinated Executive, Finance, Governance & Nominating, and Audit Committee meetings, maintained confidential files and contact information; coordinated meetings, conferences, and committees both on and off site to support the President’s agenda.

Administratively supported the VP of HR (recruiting support, documents formatting, surveys set up and other administrative tasks), drafted emails and other correspondence as directed.

Coordinated new employee onboarding for the department– technology set up, HR

PERSONAL/EXECUTIVE ASSISTANT for RWIV CONSTRUCTION COMPANY 2012 - 2014

Provided continuous, high quality support to the CEO. Coordinated, schedule appointments and travel arrangements; managed expense account and provided additional support where necessary.

Proofed and edited speeches, reports and press releases; screened calls and communicated directives to staff.

Managed CEO’s securities portfolio and prepared regulatory filings as needed. Acted as liaison to potential clients.

Organized monthly meetings, catering and preparation of appropriate materials.

ESO OPERATIONS ANALYST III/PROJECT MANAGER, THE BANKL of NEW YORK MELLON 2008 – 2014

Received, researched and responded to inquiries from corporate card customers and cardholders both internally and externally. Consulted with customers on product / services and best practices.

Ensured operational functions were process driven and reviewed by given deadline.

Prioritized projects to meet deadlines established by requestor.

Implemented alternative processes to streamline and improve Corporate Card agent’s workflow.

Ensured effective troubleshooting and intervention to minimize customer impact. Assessed project risks and issues and provide solutions where applicable.

ASSISTANT OFFICER, BEST PRACTICES/PROJECT MANAGER, THE BANK of NEW YORK MELLON 2008 – 2014

Provided support in opening new client accounts in various countries and maintained those accounts. Duties included the oversight, definition and execution of Client Service Best Practices, the development, and support of Management Control/Tracking mechanisms and the dissemination of information throughout the Client Service organization and to business partners.

Implemented Client Service Best Practices involving less complex and of limited scope (e.g., including responsibility for supporting the effort to address the low risk / complexity initiatives / issues).

Responded to business partners to support and enhance management practices and controls by standardizing relevant business processes, executing associated process flows consistently and managing / monitoring activities to ensure quality and accuracy.

Supported CSO Teams/Clients and multiple business partners on a consultative / direct basis.

PERSONAL ASSISTANT for MAYORAL CANDIDATE CARMEN ROBINSON 2009 - 2011

Assisted client with her Mayor campaign.

Volunteer Coordinator – Recruited, Organized, Supervised all volunteers.

Scheduled, organized and assisted at weekly meetings with the volunteers.

Assisted at various poll sites.

DIRECTOR OF MODELING GROUP for CHAMPION ENTERPRISES 2008 - 2010

Planned/Hosted/Commentated for Fashion Shows.

Provided guidance and direction for the models to help them become successful in the modeling industry.

Coordinated training and development.

Planned & held meetings to plan for fashion shows.

Participated in interviews at various venues for Fashion Shows.

EVENT PLANNER for GWEN WILLIAMS 2009

Assisted and hosted the client’s 2-day convention event.

Made the client a logo for her business and created a program for the event.

Performed follow up phone calls with individuals that were speaking at the event and made travel arrangements for the speakers to come into town.

PERSONAL ASSISTANT/EVENT PLANNER for LOCAL ARTIST 2007 - 2009

Performed follow up phone calls with artists and models that were performing at venues.

Performed and coordinated travel arrangements for artists to come into town.

Scheduled meetings and met with owners of venues, artists, models, DJ’s and outside vendors.

Planned, coordinated and hosted events/meetings and rehearsals with artists/DJ’s at scheduled venues.

OFFICE MANAGER for INFORMATION TECHNOLOGY COMPANY 2007 - 2008

Performed and coordinated travel arrangements for consultants and executives/managers.

Tracked office expenses and created monthly reports for senior executive. Prepared invoices, Accounts Receivable/Payable and banking.

Provided motivation and direction to create a positive work environment and ensured accurate, on-time completion.

Responded to client needs and provided additional support where necessary.

Coordinated new employee onboarding for the department– technology set up, HR, vehicle assignments, etc.

ESO OPERATIONS ANALYST III SUPERVISOR/PROJECT MANAGER, MELLON FINANCIAL 1999 – 2007

Supervised, managed and trained 10-person staff and completed performance management reviews on all new employees. Assisted manager in day-to-day projects and assisted with new client set-ups.

Reviewed and determined if customer service and maintenance requests were complete and accurate and in compliance with the department policy and procedures.

Conducted monthly audits to ensure area was maintaining procedures and processes correctly.

Mentored and developed staff to advance in their career and held weekly staff and management meetings.

Created weekly maintenance schedules for the staff and created a database to keep track of maintenance / attendance / statistics.

Created a project management calendar for fulfilling each goal and objective and documented the results.

PROFESSIONAL DEVELOPMENT & AWARDS

Piedmont Atlanta - Nominated for Promise 360 Award in 2020

Completed multiple classes for Piedmont Atlanta University from 2019-2021

Interaction Management: Tactics and Strategies for Effective Leadership, Diversity, Human Resources and Management

Recipient of two Mellon Bank Top (Total Outstanding Performance) awards for customer satisfaction and extra effort in 2003 and 2005

Recipient of a Premier Achievement Award for outstanding effort which led to receiving numerous customer appreciation communications from customers 2003, 2004, 2005 and 2006

SKILLS / TECHNICAL, GENERAL

TECHNICAL; Microsoft Word, Excel (Charts, Graphs, Formulas, Pivot Tables, V-look up), Access, PowerPoint, Publisher and Outlook; Microsoft Project; Adobe Illustrator; Adobe Acrobat/Professional; SAP, SERVICENOW, CONCUR-Expense Reporting, BoardMax/BoardEffect, Business Writing; Microsoft Office; Quick Books, Kronos Workforce Ready, Google Scheduling

GENERAL; organization skills, leadership, time management, event planning and coordination, public relations, fundraising, networking, problem solving, strategic planning and project leadership, development planning, team building

“Good, Better, Best, Never Let it Rest, until Your Good is Better and Your Better is Best!”